We’re proud to share that Forum Recruitment has been recognised at the Recruiter Insider Q1 2026 Service Excellence Awards for Australia, with outstanding results across both agency and individual consultant categories.

These awards are particularly meaningful because they are based entirely on direct feedback from candidates and clients, capturing real experiences at every stage of the recruitment journey. For the most recent quarter, feedback results were simply outstanding, with winners achieving near perfect scores, highlighting excellence where it matters most: service, trust and consistency.

Our Q1 2026 results

Winner

• Forum Recruitment, Best Agency, Built Environment
• Katrina Read, Service Excellence – Consultant

Finalist

• Forum Recruitment, Best Agency Client Experience
• Katrina Read, Best Consultant Client Experience
• Katrina Read, Best Consultant Candidate Experience

These results reflect the strength of our delivery across the built environment sector and reinforce the importance we place on building genuine, long term partnerships with both clients and candidates.

Why these awards matter

Recruiter Insider is an independent feedback platform designed specifically for the recruitment industry. Rather than relying on submissions or panels, it captures real time feedback from hiring managers and candidates, translating lived experiences into meaningful insights.

Recognition through these awards signals consistency, professionalism and care across every interaction.

For our clients, this feedback reflects:

• Clear and responsive communication
• Strong understanding of role requirements and market conditions
• Consistent delivery of high quality shortlists

For candidates, it highlights:

• Transparency throughout the process
• Respectful, timely engagement
• Support and advocacy at key decision points

Together, these outcomes reinforce our commitment to delivering recruitment partnerships built on trust, accountability and results.

Recognising individual excellence: Katrina Read

A special congratulations goes to Katrina Read, whose recognition as Winner, Service Excellence – Consultant, alongside finalist placements in both client experience and candidate experience, reflects consistently high standards across all stakeholder groups.

Katrina’s results demonstrate the value of combining commercial insight with genuine care, clear communication and deep built environment market knowledge. Her recognition is a testament to the impact that thoughtful, experience led recruitment can deliver.

A collective achievement

While individual awards are an honour, these results represent a wider team effort. Consistent feedback of this calibre is only possible through shared values, strong internal processes and a collective commitment to delivering meaningful service.

Thank you to the clients and candidates who took the time to share their feedback. Your insights help drive continuous improvement and raise the bar across our industry.