About the company

Forum Recruitment is partnering with a well-established property organisation with a diverse portfolio of retail assets across New Zealand. The business is recognised for its commitment to operational excellence, customer experience, and maintaining high-quality property environments.

About the role

Reporting to senior leadership, you will be responsible for the day-to-day and strategic management of all facilities operations across a busy retail asset. This role combines operational excellence, capital works delivery, contractor management, compliance oversight, and stakeholder engagement.

Key responsibilities include:

• Managing tenancy delivery projects from approval through to completion and trade commencement
• Coordinating capital works, maintenance programmes, and asset lifecycle projects
• Preparing and managing operational and capital expenditure budgets
• Overseeing contractor performance across cleaning, security, mechanical services, and specialist trades
• Maintaining compliance with all relevant statutory, building, health and safety, and risk management requirements
• Driving sustainability initiatives and continuous improvement projects across the asset
• Developing strong relationships with tenants, contractors, and key stakeholders

About you

To be successful in this role, you will have:

• Facilities management experience within a retail or mixed-use property environment
• Demonstrated experience delivering tenancy projects and capital works programmes
• Strong financial management skills, including budgeting, forecasting, and procurement
• Sound knowledge of health and safety legislation, compliance, and contractor management
• Experience managing multiple stakeholders within a fast-paced operational environment
• Strong problem-solving, communication, and organisational skills
• A proactive and hands-on approach to facilities management

What’s in it for you?

• Opportunity to manage a significant retail asset with a varied workload
• Exposure to tenancy delivery, capital projects, and operational leadership
• Support from an experienced property and facilities management team
• Long-term career development opportunities
• Competitive salary package and performance incentives
• Collaborative and supportive working environment

Next Steps

Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively, contact Emily Milner at for a confidential discussion.